Welcome to our Frequently Asked Questions (FAQ) section! Here, you’ll find answers to common questions about products, shipping, returns, and more.

1. What types of products do you offer?
   We specialize in a wide range of yoga products, including yoga mats, clothing, and accessories. Our products are designed to enhance your yoga experience and support your practice.
2. How do I place an order?
   To place an order, simply browse our online store, select the items you want to purchase, and click the “Add to Cart” button. When you’re ready, proceed to the checkout page to enter your shipping and payment information.
3. Do you ship internationally?
   Yes! We ship to select international destinations. Shipping costs will be calculated at checkout. Please note that customs duties and taxes may apply and are the customer’s responsibility.
4. How long does shipping take?
   For domestic shipping: Standard shipping typically takes 3-7 business days, and expedited shipping typically takes 1-3 business days.
   International Shipping: Standard shipping takes 7-21 business days, while express shipping typically takes 3-7 business days.
   Please note that these times may vary depending on your location and customs clearance.
5. What is your return policy?
   You have 7 days from the date of delivery to return an item for a refund. Items must be unused and in their original packaging. For full details, please see our Refund and Return Policy.
6. How do I track my order?
   After your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier’s website.
7. Can I change or cancel my order?
   If you need to change or cancel your order, please contact us as soon as possible at jasmine@bravonti.store. We will do our best to accommodate your request, but we may not be able to make changes after the order has been processed or shipped.
8. What payment methods do you accept? We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express, Discover), debit cards, and other methods available at checkout.
9. How can I contact customer service?
   If you have any questions or need assistance, please feel free to contact us:

Phone: +1 (720) 764-1348
Email: jasmine@bravonti.store

We’re here to help and will respond as soon as possible!